MSC Group - PLotter Repair Service

We repair all models of Hewlett Packard DesignJet (large format or wide format) and ePrinter series ranging from the older types to the brand new. We also service Graphtec Cutting Plotters.
Maybe you are an architect or engineer printing technical CAD drawings or a graphic designer or photographer reproducing graphics or photos. We can help repair and maintain your HP equipment to produce high-quality, professional output.

All our techs are our own technicians - we have a strict policy of not sub-contracting out our calls to other companies, that way we know exactly who is repairing your machine (not to mention that all our techs are fully qualified to manufacturers specification) and therefore we can guarantee you full peace of mind with an expert and friendly service as well as far lower prices.

Locally owned and operated in Atlanta since 1982.
HP Plotter Service

Need Service? Call Us 404-913-4349

What to expect from our service:

Expert call qualification & diagnosis

Fast response times - quick turnaround

Friendly & knowledgeable engineers

No hidden fees - quote given is price charged

Full service, clean, inspection & calibration - free with every call

Service includes troubleshooting, inspecting, cleaning, lubricating and printhead calibration

All parts replaced are genuine & new OEM parts

Last but not least, your plotter will be clean, fully operational & headache free.

plotter tech

Common plotter problems

As with all machines that are belt driven and after continuous use and ageing, these belts require replacement. So if you are experiencing issues regarding any of the questions below, then we can help.

plotter error
"Staggered' lines on prints, traces of tiny rubber particles appearing on platen area, on the chasis, around the pulley, on media or blended in with ink on prints?
Designjet 330, 350c, 430, 450c, 455ca, 488ca displaying all three error lights?
Designjet 500, 500ps, 500 plus, 800, 800ps displaying 86:01 error?
Designjet 1050c, 1055cm, 1050c plus, 5000, 5000ps, 5500, 5500ps displaying 'switch power off check printhead path'? We can help.

Models supported: HP Designjet large-format printers 24, 36, 42, 44 and 60 inch units- Designjet 330, Designjet 350c, Designjet 430, Designjet 450c, Designjet 455ca, Designjet 488ca, Designjet 500, Designjet 500ps, Designjet 500 plus, Designjet 700, Designjet 750c, Designjet 755cm, Designjet 800, Designjet 800ps. (Designjet 1050c, Designjet 1055cm, Designjet 1050c plus, Designjet 5000, Designjet 5000ps, Designjet 5500, Designjet 5500ps., Designjet T770, Designjet T795 Designjet T920, Designjet T1100, Designjet T1100ps, Designjet T1500, Designjet T2500

Any models not listed, please give us a call.

If you require a tech to repair & service your HP Designjet plotter, please use one of the following options below:
Call: 404-913-4349

MSC Group

Some of the models we service:
HP DesignJet 1050C   C6074A | C6074AR
HP DesignJet 1050C C6074B | C6074BR
HP DesignJet 1055 C6075A | C6075AR
HP DesignJet 1055CM C6075B | C6075BR
HP DesignJet 2000CP C4703A | C4703AR
HP DesignJet 220 C3187A
HP DesignJet 220 C3188A
HP DesignJet 230 C4694A
HP DesignJet 230 C4695A
HP DesignJet 2500CP C4704A | C4704AR
HP DesignJet 250C C3190A
HP DesignJet 250C C3191A
HP DesignJet 2800CP C6085A | C6085AR
HP DesignJet 30 C7790D | C7790E
HP DesignJet 3000CP C4723A | C4723AR
HP DesignJet 330 C4701A
HP DesignJet 330 C4702A
HP DesignJet 3500CP C4724A | C4724AR
HP DesignJet 350C C4699A
HP DesignJet 350C C4700A
HP DesignJet 4000 Q1273A | Q1274A
HP DesignJet 430 C4713A | C4713AR
HP DesignJet 430 C4714A | C4714AR
HP DesignJet 450C C4715A | C4715AR | C6086A
HP DesignJet 450C C4716A | C4716AR
HP DesignJet 455CA C6080A | C6080AR
HP DesignJet 455CA C6081A | C6081AR
HP DesignJet 488CA C6082A | C6082AR | C6083A | C6083AR
HP DesignJet 500 C7769B | C7769BR
HP DesignJet 500 C7770B | C7770BR
HP DesignJet 510 CH336A | CJ996A | CH336AR | CJ996AR
HP DesignJet 510 CH337A | CJ997A | CH337AR | CJ997AR
HP DesignJet 5000 C6090A | C6090AR | C6090V | C6091A | C6091AR | C6091V
HP DesignJet 5000 C6095A | C6095AR | C6095V | C6096A | C6096AR | C6096V
HP DesignJet 500PS C7769C | C7769CR | C7770C | C7770CR
HP DesignJet 5500 Q1251A | Q1251AR | Q1251V | Q1252A | Q1252AR | Q1252V
HP DesignJet 5500 Q1253A | Q1253AR | Q1253V | Q1254A | Q1254AR | Q1254V
HP DesignJet 600 C2847A
HP DesignJet 600 C2848A
HP DesignJet 650C C2858A | C2858B
HP DesignJet 650C C2859A | C2859B
HP DesignJet 650C/PS Plotter Repair Services C3791A
HP DesignJet 650C/PS C3792A
HP DesignJet 700 C4705B
HP DesignJet 700 C4706B | C4706BR
HP DesignJet 700 C4705A
HP DesignJet 700 C4706A
HP DesignJet 750C C3195A
HP DesignJet 750C C4708B | C4708BR
HP DesignJet 750C C4709B | C4709BR
HP DesignJet 750C C4708A
HP DesignJet 750C C3196A | C4709A
HP DesignJet 755CM s C3198A | C3198B | C3198BR
HP DesignJet 800 C7779B | C7779BR
HP DesignJet 800 C7780B | C7780BR | C7780C | C7780CR
HP DesignJet 800PS C7779C | C7779CR
HP DesignJet 815 MFP Q1279A | Q1279AR
HP DesignJet Copier CC800PS Q1262A
HP DesignJet Scanner 4200 Q1280A | Q1280AR
HP Designjet T120 / T520 / T790 / T920 ePrinter CQ891A | CQ890A | CR649A | CR354A | CR355A
HP Designjet T610 / T1100 / T1100PS Q6683A | Q6684A | Q6687A | Q6688A | Q6711A | Q6712A
HP DesignJet Z2100 / HP DesignJet Z2100 GP Q6675A | Q6675B | Q6677A
HP DesignJet Z3100 / HP DesignJet Z3100PS GP Q5669A | Q5669B | Q5670A | Q6659A | Q6660A
HP DJ T2500 eMFP / T3500 eMFP / T7200 CR359A | B9E24B | F2L46A
HP DesignJet Z6100 / HP DesignJet Z6100PS

Q6651A | Q6652A | Q6653A | Q6654A